Albany Tree Solutions
Terms and Conditions
Effective Date: July 23, 2026
These Terms and Conditions govern your access to and use of the Albany Tree Solutions website.
By accessing the website, submitting a form, requesting an estimate, or communicating with us through the website, you agree to these Terms and Conditions.
If you do not agree, please do not use the website.
1. Business Information
The website is operated by:
Albany Tree Solutions
43 Virginia Avenue
Albany, NY 12205
Phone: (518) 919-3300
Email: [email protected]
2. Website Purpose
The website provides general information about Albany Tree Solutions and services that may include:
- Tree removal
- Tree trimming
- Tree pruning
- Stump grinding
- Stump removal
- Emergency tree service
- Land and lot clearing
The website also allows visitors to request information or a free estimate.
The website does not itself constitute a service contract, final estimate, professional inspection, guarantee, or promise that a project will be accepted.
3. Estimates and Service Agreements
Any estimate request submitted through the website is only a request for Albany Tree Solutions to review the potential project.
Prices and availability may depend on factors including:
- Tree size and condition
- Tree location
- Accessibility
- Nearby structures
- Utility lines
- Required equipment
- Site conditions
- Debris removal
- Emergency circumstances
- Permit or regulatory requirements
A website submission, telephone discussion, or general price indication is not a binding final estimate unless confirmed in writing by Albany Tree Solutions.
Actual services may be governed by a separate written proposal, estimate, work order, invoice, or service agreement. If there is a conflict between these website Terms and a signed service agreement, the signed service agreement will control regarding that project.
4. Emergency Tree-Service Information
References to 24/7 emergency tree service describe our ability to receive or respond to emergency-service inquiries. They do not guarantee:
- Immediate arrival
- A specific response time
- Availability during every weather event
- Acceptance of every project
- That a dangerous condition can be resolved immediately
Response times may be affected by weather, road conditions, crew availability, equipment availability, utility hazards, and the number of active emergency calls.
For fires, downed electrical lines, immediate threats to life, or other public emergencies, contact 911 or the appropriate utility or emergency authority before contacting a tree-service company.
Do not approach fallen trees, unstable limbs, damaged utility lines, or unsafe work areas.
5. Accurate Information
You agree to provide accurate, current, and complete information when submitting a form or communicating with us.
You must not:
- Impersonate another person
- Submit false contact details
- Submit fraudulent service requests
- Interfere with website operation
- Attempt unauthorized access
- Upload malicious software
- Use the website for unlawful purposes
We may disregard or block submissions that appear fraudulent, abusive, misleading, automated, or unrelated to our services.
6. Contact and Communication Consent
When you submit your name, telephone number, email address, or other contact details, you authorize Albany Tree Solutions to contact you regarding:
- Your inquiry
- An estimate request
- Scheduling
- Service availability
- Property details
- Project follow-up
- Customer service
Communication may take place by telephone, voicemail, email, or text message using the information you provide.
7. Text-Message Terms
This section applies when you voluntarily opt in to receive text messages.
By opting in, you agree that Albany Tree Solutions may send service-related or promotional text messages to the telephone number you provide.
- Message frequency varies
- Message and data rates may apply
- Reply STOP to unsubscribe
- Reply HELP for assistance
- Consent is not a condition of purchasing services
- Carriers are not responsible for delayed or undelivered messages
You confirm that you are the subscriber or authorized user of the telephone number provided.
Your text-message opt-in data and consent will not be sold or shared with third parties for their independent marketing or promotional purposes.
8. Contact Form Provider
The website may use a form hosted or processed by HighLevel or a related platform.
By submitting the form, you understand that the information may be transmitted through third-party infrastructure used to process inquiries and manage communication.
Use of the form may also be subject to the provider’s applicable terms and privacy practices.
9. No Professional Evaluation Through the Website
Website photographs, descriptions, FAQs, and general content are provided for informational purposes.
A tree’s condition, risk, health, or removal requirements cannot always be determined through a website submission, photograph, email, or telephone conversation.
An on-site inspection may be required before recommendations, pricing, scheduling, or services can be confirmed.
Do not rely solely on website information when a tree or limb presents an immediate safety risk.
10. Website Content
We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that:
- Every description is complete
- All services are continuously available
- Every location is within the current service area
- Website information is free of errors
- The website will always be available
- Content will always reflect current pricing, scheduling, or equipment availability
We may modify, remove, or update website content without notice.
11. Photographs and Project Images
Photographs displayed on the website may illustrate tree-service work, equipment, landscaping conditions, or representative project types.
Images do not guarantee that every project will involve identical equipment, crew sizes, results, timelines, or site conditions.
You may not copy, republish, distribute, sell, or commercially use website photographs without written authorization.
12. Intellectual Property
Unless otherwise stated, the website design, branding, logo, text, graphics, photographs, icons, code, and other materials are owned by or licensed to Albany Tree Solutions.
You may view the website for personal and informational purposes.
You may not:
- Reproduce substantial portions of the website
- Republish content for commercial use
- Remove copyright or ownership notices
- Use the Albany Tree Solutions name or logo without permission
- Copy or modify website code
- Create misleading associations with the business
13. Third-Party Services and Links
The website may include:
- Google Maps
- Embedded forms
- Hosting services
- Analytics services
- External websites
- Social-media links
Third-party services are operated independently. Albany Tree Solutions is not responsible for their availability, security, content, terms, or privacy practices.
14. Website Availability and Security
We do not guarantee that the website will be:
- Available without interruption
- Free from technical errors
- Free from viruses or harmful components
- Compatible with every device or browser
- Protected against every unauthorized attack
You are responsible for maintaining appropriate security software and precautions on your own devices.
15. Disclaimer of Warranties
To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis.
Albany Tree Solutions disclaims warranties concerning:
- Website accuracy
- Website availability
- Fitness for a particular purpose
- Non-infringement
- Results obtained through website use
- Service availability based solely on an online submission
Nothing in this section limits warranties or rights that cannot legally be excluded.
16. Limitation of Liability
To the maximum extent permitted by law, Albany Tree Solutions will not be liable for indirect, incidental, special, consequential, or punitive damages arising from:
- Website use or inability to use the website
- Reliance on general website information
- Third-party links or embedded services
- Delayed or failed electronic communications
- Unauthorized access outside our reasonable control
This limitation applies only to website use. Liability relating to an actual tree-service project may be governed by the applicable written service agreement and controlling law.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold Albany Tree Solutions harmless from claims, losses, liabilities, or expenses arising from:
- Your misuse of the website
- False information you submit
- Your violation of these Terms
- Your violation of another person’s rights
- Unlawful or unauthorized activity conducted through the website
18. Governing Law
These Terms and Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.
Any legal dispute concerning the website will be handled by a court with appropriate jurisdiction in New York, unless another forum is required by applicable law or a written service agreement.
19. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect.
20. No Waiver
Failure to enforce a provision of these Terms does not waive the right to enforce that provision later.
21. Changes to These Terms
We may update these Terms and Conditions periodically.
Changes become effective when the updated Terms are posted on the website with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms.
22. Contact Us
Questions regarding these Terms and Conditions may be directed to:
Albany Tree Solutions
43 Virginia Avenue
Albany, NY 12205
Phone: (518) 919-3300
Email: [email protected]